Overview
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- Side Menu> System> HEIMS login
- Enter the Current Password
- Enter the New password that meets all of the password requirements
- Confirm passwords by re-entering it.
- Press the Update DEST / HEIMS password button
In the event that you forget the eCAF API password then you must request assistance from the HEIMS Helpdesk (https://heimshelp.education.gov.au/support/contact). The password you receive from the HEIMS Helpdesk is temporary and must be changed before it can be used within Paradigm. Please visit https://ecaf.education.gov.au/provider and enter the API username and the temporary password. The eCAF site will then request you to enter a new password. This new password must then be confirmed with the Silverband support team to ensure that the Paradigm to government eCAF integration is fully operational.
It is suggested that a calendar reminder be set for updating the password as it expires every 28 days.
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