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Note that this you can create dot point as sub headings under each sections and they will show up in this table as sub links.

Objective

This is the a short description of the content of the KB, it gives user an idea of what they Upon Completion of this KB the user will be able to achieve with all the information from this KB.

Assumptions

This part of the KB states the basic requirements for user to be able to understand this KB or any access required to carry out the task explained in this KB.update the HEIMS password within the Paradigm System

Assumptions

  • User has access to paradigm.
  • User has sufficient level of access to access the System tab within Paradigm

Key terms and concepts

In this section, important key terms and concepts involved in the process of carrying out the tasks explained in this KB will be listed, and each of these concepts and terms will be explained.

It is recommended to use table for convenience when it is appropriate.

Implications

This section of the KB will explain what potential issues or problems users can come across and why they happen.

Workflow

This section explains the exact workflow of how a task/process should be conducted.

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The HEIMS login script or Get CHESSN Button allows for Paradigm to login to the HEIMS portal and obtain CHESSNs automatically for students as required. To maintain a high level of security HEIMS requires the password be updated every 28 days.

The requirements to change the password are:

  • the current password in order to set the new one.

  • A minimum of 8 characters.

  • At least one numeric character.

  • At least one special character.

  • At least one uppercase character.

  • And must be different to the previous 10 passwords used.


The system records when the password was last changed to help with resetting reminders.

Workflow

1.How to update the HEIMS Login Password

1.1 Side Menu> System> HEIMS login

1.2 Enter the Current Password

1.3 Enter the New password that meets all of the password requirements

1.4 Confirm passwords by re-entering it.

1.5 Press the Update DEST / HEIMS password button


It is suggested that a calendar reminder be set for updating the password as they expire every 28 days.



Further reading

This section of the KB contains links to any further related information that would be helpful for the purpose  understanding this topic.

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