Overview
The session focuses on the financial aspects within Paradigm, covering the content underneath the Accounting tab from the Paradigm interface. It includes topics on creating an invoice, creating payments, and how to apply payments to an invoice. The accounting module of the system is also tightly associated with a student’s unit enrolments.
Learning outcomes
Demonstrate the ability to create a new enrolment invoice
Demonstrate the ability to create a new general invoice
Understand the difference between an invoice header and its line items
Demonstrate the ability to create payments
Demonstrate the process of applying payments to an invoice
Demonstrate the process of cancelling an invoice
Demonstrate the process of creating a credit note
1. Accounting invoices
Duration: 30 minutes
Complexity:
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BE ADVISED: Users need to maintain the invoicing time period, so the system can locate a unit enrolment that needs to be invoiced. |
It is useful to understand the current accounting processes in your institution, whether you raise invoices in Paradigm or an external accounting package. An invoice record is created against a student’s unit enrolment. This section will cover the difference between a tuition item and a non-tuition item of an invoice, and the workflow of how to create a new enrolment invoice and a new general invoice. In addition, we will cover the best practice process in the event of cancelling an invoice.
Topics:
Invoicing configuration time period
Invoice header
Invoice item
Field: Invoice Id
Button: Status to Sent
Workflows from Accounting menu: Invoices
Resource Links
2. Accounting payments
Duration: 10 minutes
Complexity:
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BE ADVISED: It is important that any users have a high level of understanding of the system before accessing and using the Accounting section of the system. In Particular:
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NOTE:
You can only apply payments to an invoice once the invoice header is set to ‘Status to sent’.
In this section, we will demonstrate the workflows on how to create student payments in Paradigm, as well as apply payments to an invoice.
The system supports students who wish to make payments on their end. In Paradigm, go to Student > Make payment.
We currently offer three payment gateway integrations:
Payment Express (https://www.paymentexpress.com)
BPoint (https://www.bpoint.com.au/bpoint )
Topics:
Workflows from Accounting menu: Payments
Field: Payment method
Button: Set status to sent
Screen: Accounting payments
3. Accounting refund
Duration: 20 minutes
Complexity:
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NOTE:
From time to time something will inevitably go wrong with an invoice.
If invoices are tracked in an external Accounting Package such as MYOB or XERO, it is best practice to cancel the original invoice, make any changes, generate a new invoice and then report them to the Accounting department to ensure all records are up to date and accurate.
In this section, we mainly cover the best practice if you wish to refund the student. We assume that the student has made the payment to an invoice in Paradigm. A credit notice cannot be created if the original invoice has never been paid off. Then we will demonstrate the process of creating a credit notice. It is also worth noting that a credit notice does not need to be the exact amount of the original invoice. For instance, the provider may have a policy where refunds are -10% of the invoice as a penalty or admin overhead fee. Once you created a credit notice, you should apply a new payment type - ‘customer return’ against it.
Topics:
Workflow from Recording Customer Returns
Actions menu: Create credit notice
Screen: Accounting invoice overview
4. Review
Duration: 10 minutes
Complexity:
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After delivering the main topics, there will be some spare time for open discussion. You can ask any questions you have during the training. We will discuss and confirm a date and time for the next training session.
Topics:
Open discussion including Q&A
Confirm schedule for next training session
Outline outcomes of next session
5. Extension
Duration: 60 minutes
The following tasks are recommended for users to complete at the conclusion of each training session to ensure that the content is understood and to establish familiarity with Paradigm terminology and its user interface.
Any records created during this section may be raised for review at the beginning of the next session to ensure that the data has been entered correctly, for example, meeting the relevant government reporting standard.
Tasks:
Create a new enrolment invoice
Create a new general invoice
Cancel an invoice you created
Create a payment
Apply the payment to an invoice
Create a credit note and apply the payment type against it