The Student Resource Key (UID8) already exists for the Course Resource Key (UID5), which is incomplete.
TCSI Error Description
Please check the Student Resource Key (UID8) and the Course Resource Key (UID5). A record with this combination already exists. A student cannot be reported for a course a second time where the Course Outcome Code (E599) for the existing record indicates that the student is still enrolled (blank) or is on approved leave ('4').
Error Logic
If there is an active record in the database with a given Student Resource Key (UID8)/Course Resource Key (UID5) combination and the Course Outcome Code (E599) is blank (null) or '4', then another record with the same Student Resource Key (UID8)/Course Resource Key (UID5) must not be created.
Paradigm Error Resolution
This error occurs when the student has already been reported to TCSI as being enrolled in the course and where a course outcome has not been reported against the already existing course enrolment record.
The most common scenario for this is when more than one base course record shares the same value for HEIMS Course Code (E307). For example, when a course has been updated with a new course structure or course plan, and the student has been internally transferred from one base course and into the other.
To prevent this error entirely, ensure that base course records are given a unique value for the field HEIMS Course Code (E307), (see Edit Base Course Record), which results in a unique Course Resource Key (UID5).
Where the duplicate course enrolment has already been created within Paradigm, then the appropriate error is to inform the government about the internal course transfer by reporting an appropriate value for HEIMS Course Outcome Identifier (E599). This is normally done by setting an appropriate course enrolment status, (see Update Student’s Course Enrolment Status). Care must be made to ensure that the correct course enrolment is being updated. The E599 value must be reported against the course that was created first in chronological order from the perspective of TCSI reporting.
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