Objective

Upon Completion of this KB the User will be able to Create / Add Template to the Communication module

Assumptions

The User has the minimum required level to access the Provider tab and an understanding that making changes within this section has system wide implications.
The user has an understanding of the Australian Tertiary Education System.

Merge Fields Within Communication Templates	Brief Overview
{email_from}	This is the email address of the sender
{email_from_first_name}	This is the first name of sender (blank if the sender is a provider)
{email_from_last_name}	This is the last name of sender (blank if the sender is a provider)
{url_read_tracker}	This is a 1 pixel image that, when added to an email, will upon opening of the email by the receiver will mark the email as open within the system
{email_first_name}	Student / Receiver's first name
{em ail_last_name}	Student / Receiver's last name
{email_subject}	The communication event/email subject

Field Name	Brief Overview
Category	Template Student Academic General
Data Resource Name	The template name as determined by the institution or the staff member who created it
Data Resource number	System allocated reference number allocated to each template
Purpose	Email Template Transition Template Commitment Template Assessments
Status	Deactivate Deleted Final Draft Initial Draft In Progress Published Revised Draft

Please note: It is not currently possible to add additional fields to this feature

Workflow

Click on the Provider tab in the Side menu
Click on the Add Content Button in the Side Menu
Select the Purpose from the Drop box
Select the Category from the Drop box
Enter the name of the template into the Data Resource Name field
Using the Merge Fields from the table above create the template in the Data field. This is the main body of the email template.
Select the status of the Template from the drop box
Select the minimum permission level required to use this template from the drop box
Name the template in the Template Name field
Click on the Save Data Resource Button