Overview

There are data resource templates or email templates in Paradigm which are highly customisable, five of them are related to the Application Portal feature. These email templates are the default emails to be sent to and from the applicant and the Provider in the whole duration of the application/enrolment process.

Workflow

1. Refer to the instructions on this knowledge article on how to search for a template in the Provider Record in Paradigm: How to SEARCH for a Communication Module Template.

2. Search for the following templates and customise them according to your business or institution’s standards.

For more details on how you can edit or customise these templates, refer to this knowledge article: Provider > Search, Add and Edit Content (e.g. Email Templates) with all the available merge fields for your perusal.

• [APPLICANT_REG] Applicant Portal Registration – the email sent to the applicant for them to login to the Application Portal. This email is sent right after the applicant has signed the registration form.

• [APPLICATION_SUCCESS] Application Success – email sent to the applicant after they’ve submitted their application for review.

• [EMAIL_CRS_OFFER] Course Enrolment Offer Notification – email sent to the applicant if they’re successful with the application

• [EMAIL_CRS_REJECTED and ACCEPTED] – if rejected or accepted.

Main Page

^{Configuring the Application Portal}