Managing User Accounts

Overview

As a Rapla administrator, you have access to all (allowable by Silverband) possible configurations, and that would include managing user account. This knowledge article will guide you to perform some of the common user account management processes in Rapla.


2 Types of User Permissions in Rapla:

1 Administrator

As an administrator in Rapla, you have access to all the Configuration Folders on the Side Menus, which would give you permission to create users, switch in between accounts, create time periods, etc. Basically, all possible functionalities and features in Rapla that you are allowed to manipulate – you have control over.

2 Non- Administrator

As a non-administrator user of Rapla, you are only allowed to see the Resources Configuration Folder on the Side Menus, which would allow you to create or add new events.

 

Workflow

NOTE

The workflows below require Administrator privileges.

workflow 1 Create or Add a New User Account in Rapla

Refer to the instructions on this link:

workflow 2 Change a User Permission Level

NOTE: The instructions below assume that the user has already been added in Rapla and that you just want to change its permission level from an Administrator to Non-Admin or the other way around.

1 Select the user from the Users Configuration Folder on the Side Menus. Right click on it and select Edit.

2 A pop-up window will appear with all the details of the selected user, go to the Administrator field section (select the required user permission based on the description of the options for this field below).

Yes

Select Yes if you want the user to be an Administrator will all the privileges discussed above

No

Select No if you want the user to only create events in Rapla and nothing more

3 Click Save to save the changes.

 

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workflow 3 Switch in Between Accounts

Refer to the instructions on this link: Switch Account View in Rapla

workflow 4 Archive Inactive User Accounts

WARNING

Rapla will not allow you to delete a user account that has created one or more events. Instead we advise changing the password to "retire" user accounts that are no longer required.

1 Select the user from the Users Configuration Folder on the Side Menus. Right click on it and select Change Password.

2 A pop-up window will appear prompting you to change the password. Enter a new password, and verify.

3 Click the Change button to apply the changes.

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