a Note on Student Access Level

Some system functions require high-level access permission because performing those functions can have system-wide implications. A student should never be granted permission to run any such high-level functions, and should only ever be able to change their own login details, and no one else's details.

A student should only ever be assigned an access level of STUDENT ACCESS LEVEL. When the student record is loaded, the access level appears as STUDENT in the Security Group column of the ASSIGNED SECURITY FOR USER LOGIN section. Many records can appear in the list for this student, each with a From Date and a Thru Date for historical records that may have expired.

If a student record shows any access level rows for any Security Group other than STUDENT, those rows should be removed.

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required info Current Password Policy

The current password policy is customised per institution so you will need to contact your "nominated contact person" or other Paradigm experts for details of the current password policy. An example password policy is that a password must contain:

• a minimum of 8 characters,

• a combination of uppercase and lowercase letters, and

• at least one number.

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template Sample Student Password Reset Email Template

Sample student password reset email template

For users who can read HTML, the default email template code is described below. Note that the template uses a number of additional labels that may be edited as a normal labels within Paradigm.

• reset_user_login_password_emailHtmlHeader: a generic label that is included as a header in the body of the email template

• reset_user_login_password_emailHtmlFooter: a generic label that is included as a footer in the body of the email template

The template also includes a form field (reset_user_login_password_email_userLoginId) that allows the provider to turn on or off the advice that students may also use their email address to access the system.

Refer to the sample Email Template below when sending New Login Credentials (texts in red are just comments - do not include them in the template):

Dear {student_firstName}, use {contact_firstName} if sending to contacts
{label:get_tpl_label_text_long reset_user_login_password_emailHtmlHeader} generic header
Username: {optional:show_form_field reset_user_login_password_email_userLoginId} {user_login_userLoginId} or: {/optional} {user_login_email} add this if you want to give the students option to use their email as their username, see above description

Username: {student_studentNumber} if your system is configured to use the Student Number as their username
Password:{user_login_newPassword} new login password credential
{label:get_tpl_label_text_long reset_user_login_password_emailHtmlFooter} generic footer

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1. How to enable a Student Access Level

STEP 1 Load the student’s record.

1 Go to Student > Search > Enter either the student number or name. > Click Search.

2 Once you’ve found the student, click the blue hyperlink Student Number under the Student No column to load the Student Summary page.

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STEP 2 Enable the Student’s Access Level.

3 Choose Student > Student Details > Login menus on the side.

Please read the notes below carefully before you proceed to step number 4.

4 For a newly created record in Paradigm, you would normally see a row with one entry of STUDENT under the Security Group column. Click the ENABLE USER LOGIN button under the ACTIVATE USER LOGIN Form section to allow the student to log in. This will show a Y in the Enabled: field.

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2. How to create a Student Password

STEP 1 Enable the student’s access level.

1 Follow the how-to guide section above “1. How to enable a Student Access Level” before you proceed to step 2 Create a Student Password instructions below.

STEP 2 Create the student’s password.

2 Once the student's access level has been enabled a password needs to be assigned. To do this, scroll to the bottom of the page where you can see the CREATE NEW USER LOGIN Form section.

3 Create a password for the student user in the New Password field, repeat typing the password in the New Password Verify field to confirm that they both match.

4 Click the SAVE USER LOGIN to save the password for that student account you’ve created.

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