TCSI Error Code - 10463

Remission Reason Code (E446) is inconsistent with the HELP Loan Amount (E558).

TCSI Error Description

Please check the Remission Reason Code (E446) and the HELP Loan Amount (E558). The debt amount incurred on the census date must be retained in the HELP Loan Amount (E558) including where the debt is subject to a remission after the census date.

Error Logic

If the Remission Reason Code (E446) is not blank (null) and the Student Status Code (E490) is '110', '201', '230', '231', '232', '233' or '401' to '410', then the HELP Loan Amount (E558) must be greater than 0.00.

Paradigm Error Resolution

The contents of field HEIMS Student Status needs to be updated as per the following government advice (Error Logic statement above):

However, in lieu of the government extension to the loan fee exemption until 31st December 2021, for non-Vet Student Loan (VSL) unit enrolments with a census date in calendar year 2021, the best resolution is to update the field HEIMS Student Status (E490) to set the student as an upfront student, rather than as a recipient of a loan fee.

To edit the HEIMS Student Status (E490) field in Paradigm, you can go to Student > Course Enrolment > Course, and look for the field highlighted in RED in the screenshot below.

Open

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