TCSI Error Code - 10552

The value reported for Citizen Resident Code (E358) is inconsistent with the Term Address Country Code (E661).

TCSI Error Description

Please check the Term Address Country Code (E661) and the Citizen Resident Code (E358) for the student. If the Citizen Resident Code (E358) indicates that the student is residing outside Australia ('5'), the Term Address Country Code (E661) must not be Australia ('1101', '1102' or '1199').

Error Logic

If the Term Address Country Code (E661) is '1101', '1102' or '1199', then the current Citizen Resident Code (E358) must not be '5'.

Paradigm Error Resolution

This error occurs when the student has been reported with an address that is located within Australia, which is conflicting with the reported E358 value on the citizenship packet. For example, if the student has been reported as residing within Australia, and the E358 has been reported as the student residing overseas. To resolve this error, it is first necessary to confirm the correct location of the student. If they reside within Australia then the value of E358 needs to be updated. Alternatively, if the student actually resides outside Australia, then the address details need to be updated.

 ^{see Student - How to Edit Existing Contact Information}

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